She is a certified diversity educator, a trained mediator, and a teacher-scholar of intercultural communication. She is the winner of numerous top paper awards at regional, national, and international communication conferences. Her research program aims to raise consciousness of the particular ways in which communication—including silence—about cultural identities impacts diversity, inclusion, and social justice. She attends to these inter/cultural dynamics within interpersonal communication and nonprofit communication sites, and across local and global contexts. Dr. Chen has published over 35 works, including peer-reviewed articles in Communication Monographs, Journal of International and Intercultural Communication, Journal of Intercultural Communication Research, Intercultural Communication Studies, Howard Journal of Communications, and International Journal of Diversity in Organizations, Communities, and Nations: Annual Review. Also, she has co-edited Our Voices: Essays in Culture, Ethnicity, and Communication (6th Edition, Oxford University Press, 2015) and guest-edited a journal special issue on inter/cultural nonprofit partnerships.
Chen, Y.-W., & Lawless, B. (2016). Immigrant women negotiating shifting meanings of work and confronting micro-aggressions with/in the Ivory Tower. In S. Shenoy-Packer & E. Gabor (Eds.), Immigrant workers and meanings of work: Communicating life and career transitions (pp. 99-111). New York, NY: Peter Lang.
Chen, Y.-W., Simmons, N., & Kang, D. (2015). “My family isn’t racist—however…”: Multiracial/ Multicultural Obama-ism as an ideological barrier to teaching intercultural communication. Journal of International and Intercultural Communication, 8(2), 167-186. doi:10.1080/17513057.2015.1025331
Chen, Y.-W. (2014). Pan-Asian organizing for empowerment? Unpacking nonprofit discourses across organizational status positions. The Howard Journal of Communications, 25(3), 350-371. doi:10.1080/10646175.2014.924451
Chen, Y.-W. (2014). “Are you an immigrant?”: Identity-based critical reflections of teaching intercultural communication. New Directions for Teaching and Learning, 2014(138), 5-16. doi:10.1002/tl.20091
Chen, Y.-W., & Collier, M. J. (2012). Intercultural identity positioning: Interview discourses from two identity-based nonprofit organizations. Journal of International and Intercultural Communication, 5(1), 43-63. doi:10.1080/17513057.2011.631215