Intercultural Competence Training for Local Officials

Applied ICDWebinar: Intercultural competence training for local officials: Why and how, Intercultural Cities Programme, EU. 7 July 2022, 3-5pm CEST.

The ICC programme is pleased to open the registrations for the webinar “Intercultural competence training for local officials – Why and how”. The webinar will be held on Thursday 7 July 2022 from 3 pm to 5 pm (CEST). It is open to the public, and free to attend. This event will present the benefits of intercultural competence training for city staff and zoom in on how cities can work to implement large scale training for all local officials. The webinar will combine presentations from cities, ICC experts and ongoing projects to present the many ways intercultural competence training can be implemented across local authorities. Don’t forget to register if you want to be kept informed about the webinar and receive the link to attend.

Intercultural Competencies Applied to Public Administration (Spain)

Applied ICDGuide on Intercultural competencies applied to the development of public administration projects, Intercultural Cities Programme, Spain.

Guide to intercultural competencies

In response to a grant from the Intercultural Cities Programme, several cities in Spain have successfully concluded a project on developing the intercultural skills of public administration staff as a key element for advancing further in the building of strong intercultural cities and territories. The assumption is that an intercultural competent staff at the service of the public administration will result in better municipal services, increase users’ satisfaction, and contribute to greater trust and sense of belonging.

The project responds to the existing gap in documentation by designing a practical handbook for city officials, transforming the concept of intercultural competence into practical language for local administration officers,  defining the basics of an intercultural competent public action, and training  local administration staff.

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