Job Description Summary
The primary purpose of the Associate Director position is to assist the Director of the Global Engagement Center and the University with the development and assessment of its global initiatives. This position also includes the supervision of the day-to-day activities of the Center and the staff.
Representative Duties and Responsibilities
• Develop and execute of a wide range services which will lead to an increase in Study Away programs, international student recruitment, international scholars and additional global initiatives.
• Assist in the development and management of budget operations.
• Supervise, motivate and retain Global Engagement Center staff.
• Establish priorities for staff and conduct annual reviews.
• Develop policies and procedures for Study Away activities.
• Assist in the development and implementation of new collaborations furthering the purpose of the Global Engagement Center.
• Create and implement a new learning outcomes and assessment rubric in collaboration with CLOA.
• Work closely with academic units across the University to develop and implement new intercultural collaborations within the Twin Cities Area.
• Co-chair the Community Global Advisory Board of the Global Engagement Center.
• Manage the update and roll-out of new Global Engagement Center branding.
• Monitor progress and manage projects assigned to the Global Engagement Center to ensure they are on track, both in terms of quality, budget, and timeliness, keeping director and others well informed.
• Maintain and up-to-date “inventory” of globalization-related recourses and programs available to the campus community.
• Interface with the professional development and leadership services offered by the Forum, NAFSA, Department of State, Department of Homeland Security, Overseas Citizens Advisory Committee, etc.
• Manage the development of web-based resources for globalization, including working with faculty, staff and students as requested.
• On-call duties for all Study Away emergencies, both on or off campus.
• Articulate student transcripts from educational institution abroad.
• Act as a back-up for SEVIS (F-1 and J-1 visas).
• All other duties as requested.
Required Knowledge, Skills and abilities
• Experience and sensitivity working with students from diverse backgrounds, ability to work with students in crisis.
• Demonstrated sound judgment and decision-making abilities as reflected in the ability to remain calm in crisis situations; handle matters confidentially; and exercise discretion with sensitive topics.
• Thorough research and analytical skills as reflected in the ability to elicit pertinent quantitative and qualitative data from various sources, identifying key factors, trends and issues of concern.
• Ability to communicate clearly, effectively, and persuasively both verbally and in writing to diverse audiences, including exceptional public speaking and presentation skills.
• Experience developing and delivering training materials and programs.
• Ability to establish effective collaborations and partnerships between stakeholders with competing interests.
• Demonstrated leadership and organizational ability to balance conflicting interests, prioritize assignments, and coordinate multiple projects and people simultaneously.
• Ability to analyze complex and fast changing information about political, economic, cultural, and social context of risk, summarize possible implications, and make recommendations for action.
• Proficiency with various information technology tools including data management, web content management, and spreadsheets.
• Be familiar and comply with the Family Educational Rights and Privacy Act (FERPA) and exercise best practices with regard to the maintenance of confidential student information.General knowledge of basic travel insurance coverage provisions.
• Ability to use study abroad software applications (such as Studio Abroad).
• Working knowledge of Microsoft Office Suite, Google, Google Apps, Banner and Crystal reporting.
• Must be a U.S. permanent resident or citizen per Department of Homeland Security Requirements.
• Master’s Degree from an accredited college or university
• Five (5) years of professional experience in a leadership and supervisory role within higher education.
• Three (3) years professional experience making decisions in crisis situations or decisions related to confidential information.
• Ability to travel nationally and internationally.
• Must be able to work an on-call schedule and respond in emergency situations. Evenings and weekend work is required.
Experience living, studying or working abroad for a minimum of three (3) months.
• Five (5) years professional experience related to budget development and management.
• One (1) year experience with study abroad software applications (such as Studio Abroad).
• Must have a valid US Passport