Dr. Lauren Mackenzie is Professor of Military Cross-Cultural Competence at the Center for Advanced Operational Culture Learning (CAOCL), Marine Corps University, Quantico, VA. She conducts research relating to cross-cultural competence, oversees culture-related curriculum development and outcomes assessment, and delivers communication and culture lectures across the Professional Military Education spectrum. From 2009-2014, Dr. Mackenzie served as Associate Professor of Cross-Cultural Communication at the U. S. Air Force Culture and Language Center where she taught resident electives at the Air Command & Staff College and designed and delivered the “Introduction to Cross-Cultural Communication” on-line course, completed by over 1,000 Airmen annually.
She received her M.A. and Ph.D. in Communication from the University of Massachusetts and has taught intercultural competence courses throughout the Department of Defense over the past seven years. Dr. Mackenzie is a regular guest lecturer at the U.S. Air Force Special Operations School and U.S. Naval War College and presents routinely at the National Communication Association annual convention. Prior to working for the Department of Defense, she taught a variety of intercultural and interpersonal communication courses at the University of Massachusetts, the State University of New York, and Columbus State University, among others. Dr. Mackenzie’s most recent publications are devoted to best practices in military on-line culture learning and assessment. Her research centers around the verbal, paralinguistic and nonverbal components that comprise the communication of respect across cultures.
Mackenzie, L. & Miller, J. (forthcoming). Military Cross-Cultural Competence. In International Encyclopedia of Intercultural Communication, Y.Y. Kim & K. McKay-Semmler (Eds). Wiley Blackwell.
Mackenzie, L. & Wallace, M. (2015). Intentional Design: Using Iterative Modification to Enhance Online Learning for Professional Cohorts. In T. Milburn (Ed.) Communicating User Experience: Applying Local Strategies Research to Digital Media Design. Lanham, MD: Lexington.
Mackenzie, L. (2014). Strategic Enablers: How Intercultural Communication Skills Advance Micro-Level International Security. Journal of Culture, Language & International Security. 1 (1): 85-96.
Mackenzie, L. & Wallace, M. (2014). Cross-Cultural Communication Contributions to Professional Military Education: A Distance Learning Case Study. In R. Greene-Sands & A. Greene-Sands (Eds.) Cross-Cultural Competence for a 21st Century Military: Lanham, MD: Lexington.
Mackenzie, L., Fogarty, P. & Khachadoorian, A. (2013). A Model for Military Online Culture Education: Key Findings and Best Practices. EDUCAUSE Review. 48:4. July/Aug. http://www.educause.edu/ero/article/model-online-military-culture-education-key-findings-and-best-practices.
Areas of Interest:
Military Cross-Cultural Competence, Communication of Respect , On-line Military Culture Education, Intercultural Situational Judgment Tests