CFP Case Studies in Volunteering & NGOs

CFP – chapters for a case study book exploring communication and organizational issues in nonprofit and volunteer contexts

Book Editors:
Jennifer Mize Smith, Western Kentucky University, Department of Communication
Michael W. Kramer, University of Oklahoma, Department of Communication

This book proposal has been accepted by Peter Lang Publishing

Objective of the Book:
The purpose of this book is to provide empirically-based case studies that will compliment any number of other course materials, such as nonprofit textbooks or journal articles, used by teachers and scholars of nonprofit and volunteer studies.  Few of our current resources (books, texts, handbooks) address the micro-level, data-based analysis of communication and other organizational issues in nonprofit, volunteer, and philanthropic contexts.  Each chapter will present a case that illustrates one or more issues related to nonprofit organizations and their stakeholders (i.e., managers, staff, boards, volunteers, donors, and service recipients).  Cases should also address a broader conceptual or theoretical issue/framework of organizational studies.

Each case should have an open ending, followed by a series of 6-8 discussion questions proposed from at least two different theoretical/conceptual frameworks to encourage students to explore the case from multiple perspectives.  Questions should be designed to help students critically think about the particular nonprofit context, the organizational issues presented, the ways in which those issues could be addressed, whose interests are served, and potential consequences for the organization and its various stakeholders.

Contributors should consider a range of communication and organizational issues that address one or more nonprofit stakeholder groups, including NPO managers, staff, boards, volunteers, donors, and service recipients.  Topics may include but are not limited to the following:

Identity and Identification
Recruitment, Training, and Retention
Employee/Volunteer relations
Stress, Burnout, and Turnover
NPO Relationships and Collaborations
Marketing and Fundraising
Marketization and Professionalism
Newcomers and Socialization
Conflict, Voice, and Dissent
Supervision and Leadership
Role Negotiation, Uncertainty, and Expectations
Board Development
Corporate Partnerships, and Strategic Philanthropy
Staffing and Career Development
Mission, Mission Drift, and Founders Syndrome

Submission Process:
This edited book will present contributed case study chapters focusing on communication and other organizational issues in a nonprofit and volunteer context.  We seek case studies that are research based, focused on nonprofit-related issues, and open ended to allow for critical discussion. We invite interdisciplinary work that seeks to combine communication perspectives with other disciplinary knowledge.

For consideration, authors should submit an open-ended case study based on empirical research that is 2000-2500 words in length (not including title page).  In the initial draft, authors should also propose 6-8 discussion questions employing at least two different theoretical/conceptual frameworks.  In the submission email, authors should include a brief description of the research conducted that formed the basis of the case study.  The deadline for submissions has been extended to March 14, 2014.

Submissions will be peer reviewed and decisions about inclusion in the book will be made in early April.  Selected authors will be expected to produce a final draft with any requested revisions by June 1, 2014.

Inquiries may be addressed to either editor.  Submissions should be forwarded electronically (Microsoft Word document) to: Jennifer Mize Smith.

CFP Int J Nonprofit Marketing

Richard D. Waters is currently editing a special issue of the International Journal of Nonprofit and Voluntary Sector Marketing on the best practices of nonprofit marketing communication.  Briefly, he is looking for a variety of research papers (and methods!) that demonstrate how nonprofits and nongovernmental organizations use strategic communication to reach their stakeholders.  Stakeholders being broadly defined so as not to solely focus on donors, volunteers, and clients.  The deadline for full manuscripts is December 1, 2013, and they should be submitted through the Journal‘s Manuscript Central website.  The full call for papers with a brief listing of possible paper topics can be found here.

Those with questions can contact Richard D. Waters at: rdwaters AT


Toolkit for Intercultural Dialogue

“The INGO Conference of the Council of Europe is elaborating a practical guide to conduct dialogues where they are most needed. The aim is to provide a hands-on concise, user-friendly Tool. Its approach will not be on the “high end culture”, but rather aims to help build social cohesion and the human rights based approach regarding diversity issues.

The accumulation of unresolved issues in matters of diversity and migration over the last two years have led to an intolerable level of Human Rights infringements in European countries. The Conference of INGOs has witnessed this regrettable evolution and has discussed it.

The Council of Europe NGO Forum of 23-25 March in Istanbul gave the opportunity to reactivate the intercultural dialogue theme. Over 70 NGO representatives, many from South Eastern Europe, participated. Civil society activists from Egypt and Tunisia met with INGO Conference leaders in a small but important side event of the Forum. Three Workshops looked into the new challenges of intercultural societies and a fourth team began its work on assembling the Toolkit for Conducting Intercultural Dialogue. This team consisted of a Barbados-born British, a Portuguese, a Russian, a Swedish-Italian, a Romanian and a Swiss Coordinator. The team began to work based on the Forum’s Workshop findings and the Feedback to a Questionnaire from the participants.

On 14 April the INGO Conference Standing Committee adopted the draft chapters of the Toolkit and gave the green light for the editing and writing and it continues to oversee this work. The INGO Conference Plenary meeting of 21 June unanimously approved the overall content and approach. The Dialogue Toolkit is scheduled for presentation and for initiating the test phase in mid-November.

Along with the Toolkit, the INGO Conference will develop a Dialogue Implementation Phase and is looking forward to working in partnership with interested and competent bodies.”

[Original post: Council of Europe Non-Governmental Organisations]