Associate Director, Global Student Success, Northeastern University, Boston, MA, USA. Deadline: open until filled; posted 13 November 2025.
With supervision from the Director of Global Student Success, the Associate Director (AD) is responsible for the successful delivery of a significant portfolio of Northeastern signature cohort-based programs for first-year students, such as the first-semester-abroad N.U.in Program and the first-year-away New York City Scholars program, and contributes to the management of programs in Northeastern’s Global Network. The AD will directly supervise a team of Student Success Managers and may also supervise an Assistant Director. The AD designs and implements program goals with a special emphasis on student services, crisis management, student support, health and safety, staff training, staff professional development, and program execution. The AD is accountable for the day-to-day operations of their assigned sites and proactive collaboration with the Global Experiential Office, Student Life staff, Human Resources and other departments across Northeastern University. The AD rotates as part of an on-call emergency triage team throughout the academic year, responding to emergencies and serving as the first point of escalation, including outside of office hours. They may act as the Director’s representative during periods of Director’s absence or unavailability.
The AD is expected to travel domestically and internationally to conduct trainings and site visits. This position can be based in Boston but is not required to be based in Boston (though must reside in the US and possess a valid US passport), with extensive travel to provide oversight of program staff and sites. A hybrid work schedule is possible for Boston-based staff.
Center for Intercultural Dialogue 