Lead Program Specialist, Global Programs, University of California Education Abroad Program, Goleta, CA, USA. Deadline: 27 October 2024.
The Lead Program Specialist is a technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. Applies advanced, specialized student services expertise, advises on complex student issues. Identifies systemic problems and issues and proposes solutions to management. Reporting to the Managing Supervisor (Manager) the Lead Program Specialist provides leadership to the Program Specialist team and serves as the primary operating liaison between the University of California Education Abroad Program, Systemwide Office (UCEAP) and (a) UC Study Center staff worldwide; (b) Study Abroad offices on the UC campuses; and (c) UC students participating in UCEAP. Directly responsible for supervision of Study Abroad Advisors and all operational and logistical activities pertaining to an assigned portfolio within the approximately 6,000 UCEAP program participants each year, in over 40 countries worldwide. Collaborates with all program teams to develop and integrate best practices and provide back-up support. Works to ensure these processes are as advanced and efficient as possible. Maintains primary responsibility for communicating policies pertaining to all operational aspects of students’ programs within their assigned portfolio (applications, visa requirements, housing, on site logistics, non-academic health accommodations and disability issues, host institution acceptance) to the staff abroad, campus offices, UCEAP staff, and students on UCEAP.
Center for Intercultural Dialogue 