Frank Fitzpatrick is the academic advisor for the British Council’s global Intercultural Fluency Programme. He has a PhD in Cross-cultural Communication from Newcastle University, UK, a Masters in Business Administration from the University of Leicester, UK, and a Masters in Linguistics from the University of Surrey, UK, and is an experienced and qualified training professional. He has over 20 years of international experience in intercultural relations across Europe, Latin America and the Middle East and has worked in many different locations, including the UK, Spain, Italy, Portugal, the Balkans, Peru, Cuba, and Qatar, working with a wide range of governmental, educational and civil institutions. He also has extensive experience of successfully managing large and diverse groups of people from different cultural backgrounds. He has published in the field of language teacher education and on subjects of interest in cross-cultural business management, examining and redefining, in particular, the concept of “culture shock” in international relocation.
Fitzpatrick, F. (2017). Taking the ‘culture’ out of ‘culture shock.’ Critical Perspectives on International Business, 13(4), 278-296.
Fitzpatrick, F. (2016). Voices from Cuba: Redefining culture shock. Saarbrucken: Lambert Academic Publishing.